Processing Times
Orders are typically processed within 1–3 business days. Orders placed on weekends or holidays will begin processing on the next business day.

Shipping Within the United States
SixtyScents currently ships within the United States. Shipping rates and available delivery options will be displayed at checkout.

Tracking Your Order
Once your order has shipped, you will receive an email containing your tracking information. Please allow time for the carrier to update tracking after your package has been accepted.

Fragrance Shipping
Because fragrance products contain alcohol, certain shipping methods or destinations may be restricted. SixtyScents reserves the right to adjust the shipping method when necessary to comply with carrier and transportation requirements.

Shipping Addresses
Please double-check your shipping address before submitting your order. Customers should contact us as soon as possible if an address correction is needed. Once an order has shipped, we cannot guarantee that the delivery address can be changed.

Lost, Delayed or Damaged Packages
If your package arrives damaged or you experience a delivery issue, please contact us at sixtyscentsbyrobin@gmail.com with your order number and, when applicable, photographs of the package and contents. We will work with you to determine the appropriate next steps.